Customer Testimonials

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DealerRater Sep 28, 2022

Excellent service, treat you with friendly and competent attitude.definitely recommend this dealership to anyone

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DealerRater Sep 27, 2022

Clean environment. Great customer service. Nice dealership. Water & coffee complimentary for customer. Wi-Fi & friendly.

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DealerRater Sep 27, 2022

I want to buy all of my cars in the future from Rodney. He made it incredibly easy and fun to buy a car…which hasn’t ever been the case in my previous experience with other sales reps.

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Google Sep 27, 2022

Mark and his sales crew made buying a new truck easy and fast. It's hard these days to find what you are looking for in a new truck since the supply chain issues. But they had just what we needed. I highly recommend Hebert's for fast, friendly service.

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DealerRater Sep 26, 2022

friendly sales staff. service department excellent. service advisors keep you up-to-date. oil change rapid.

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DealerRater Sep 26, 2022

Friendly and informative would highly recommend to others will definitely buy my next vehicle from them.

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Google Sep 26, 2022

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DealerRater Sep 26, 2022

Very great customer service! Most professional, caring, and helpful people I’ve come across in the business in a while. Highly recommended.

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Facebook Sep 24, 2022

Had a very pleasant experience with service advisor Mr. Nate. Very professional and all around great person.

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DealerRater Sep 24, 2022

Quality job: I purchased a replacement battery and had it installed. It was installed with all parts to spec. nothing was nothing left unattached.

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DealerRater Sep 24, 2022

Very responsive and understanding,with professional service,prompt and safe. Chuck leads a great team

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DealerRater Sep 24, 2022

I have purchased six new vehicles from this dealership. The owner, Mark Hebert, and his team have always treated me with fairness and respect.

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Google Sep 24, 2022

Got our repairs done on our vehicle sooner than expected!

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Facebook Sep 23, 2022

The service is excellent , always listened to their customer .

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Google Sep 23, 2022

Kevin in service is #1. Very concerned and does the right thing.

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DealerRater Sep 23, 2022

They are great fix your problem timely always their when you need them very respectful well manor ed

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DealerRater Sep 22, 2022

Always GREAT SERVICE, friendly, and fast. I will always visit this location when I’m in Shreveport

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DealerRater Sep 22, 2022

Best experience I have ever had with a dealership. Would recommend to anyone. They take care of their customers.

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Facebook Sep 21, 2022

This was by far the easiest & quickest car buying experience I've had!

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Google Sep 21, 2022

Very easy to work with. They did what they said they would do!

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DealerRater Sep 21, 2022

Rodney was great n excellent customer service I definitely would buy another car from him he made the buying process easy

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DealerRater Sep 20, 2022

Great customer service. Very professional and quick! I always have a great experience when I go to Hebert’s town and Country

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DealerRater Sep 20, 2022

Shirley was very professional. Prompt with attending to my questions. And always giving me the most up to date news on my vehicle status. I recommend her and the dealership to anyone in need of service

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DealerRater Sep 20, 2022

I was not happy initially with the purchase of a 2019 Ram 1500 as within the first few days I had to replace the battery and the check engine light came on. I had it checked at the dealership and within a week it was back on. The service manager was very helpful and provided a loaner vehicle while it was being serviced. He is the reason that I am writing anything positively at this time.

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DealerRater Sep 20, 2022

As always, great service and great attention. People here are willing to respond all the questions, and attentive while waiting.

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DealerRater Sep 17, 2022

Rodney was such a great sale person, from the time i walked in the dealership until the time i left with my new car.

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DealerRater Sep 17, 2022

Friendly, prompt service as always. Everyone is always helpful and tries to accomodate. Unfortunately they were unable to get the front end aligned correctly on my Ram 2500.

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DealerRater Sep 16, 2022

Salesman very helpful. Finance process was great! Very friendly staff. Made us feel our business was important

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DealerRater Sep 16, 2022

Very professional, helpful, knowledgeable, friendly staff and always gives amazing customer service. I would definitely recommend this dealership to others.

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DealerRater Sep 16, 2022

Rodney Singleton Jr. showed me excellent customer service while shopping for me a new vehicle. I had to bring my 5 yr old son with me who is autistic and Rodney helped keep him entertained while completing my paperwork. He went over and beyond and I appreciate his honesty while working out the kinks to purchasing my new vehicle. Rodney keep up the excellent service that you provide to your customers. Thank you again for being my car salesman today.

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Google Sep 15, 2022

Great experience from start to finish! Chuck, Nick and the shuttle driver are awesome...great follow-up and no worries.

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DealerRater Sep 15, 2022

Preston and Justin are outstanding. They are very friendly and helpful. The waiting room is always clean

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DealerRater Sep 14, 2022

Always a great experience. And Jere is always so helpful and takes care of us. Thanks.

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Facebook Sep 12, 2022

I am glad to share with you my success story today , when I started trading binary and forex few months ago , I really don't have the neccessary tools to trade and i lost a lot until I met Gabriella Donald who thought me all about the market psychology as She managed my account for me . Today I am grateful to her for her great offer and help because it really changed my financial situation with an investment capital of $500 and am making $6000 profits per week right now. If you need her help, contact her via Email : [email protected] ...

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Google Sep 12, 2022

Great service in and out in about an hour for oil change and tire rotation. I have used Hebert’s for sales and service for the past 10 years I have always been satisfied with their service and sales departments.

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Google Sep 11, 2022

Shirley was amazing! Stayed in touch the entire time and was very responsive.

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Google Sep 11, 2022

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Google Sep 10, 2022

Easy and quick experience. Excellent service and they gave me a good price on my trade in. Thanks Shane!

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DealerRater Sep 10, 2022

Best dealership I have ever dealt with mark Hebert takes a personal time to speak with every customrr

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DealerRater Sep 9, 2022

Service adviser was Justin Very friendly and professional Wait time was approximately what he told me Would recommend others to use them

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DealerRater Sep 9, 2022

The best and easiest car purchase we have had. Everyone was so kind and friendly.

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DealerRater Sep 9, 2022

Excellent help and explanation of all services included with vehicle. Helped me make informed decisions. Very happy with my purchase.

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DealerRater Sep 9, 2022

Handled my issues and explained other things that didn’t need to be addressed based on my questions

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DealerRater Sep 8, 2022

The dealership is beautiful and everyone is always willing to talk to you, answer questions.

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Google Sep 8, 2022

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DealerRater Sep 8, 2022

Is a very friendly place to do business with and good salesman Jason and nicole

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DealerRater Sep 7, 2022

They treat us great got what I wanted and a good deal I would go back definitely thank yall

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Google Sep 7, 2022

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DealerRater Sep 7, 2022

Awesome employees friendly staff and great service with a most of the time short wait time.

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DealerRater Sep 7, 2022

Great staff, great environment, and an all around great experience.they earned my business going forward.

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Facebook Sep 7, 2022

they were very nice, professional, quick and worked with us to get our 16 year old his dream car. absoluty refer them and Darrel was a amazing salesman !!

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DealerRater Sep 6, 2022

I enjoyed my visit! 👍🏽 looking forward to the ne xt time i can visit! Surely

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Google Sep 4, 2022

Great place for service

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Google Sep 3, 2022

Best dealership I've ever been to. Quick and Easy

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DealerRater Sep 3, 2022

Everything was quick and easy. Everything was explained to me to the tee. Rodney Singleton is the best salesman on the planet. I'm sending anyone living in the Alexandria area thats looking to buy to go drive to Shreveport to see him.

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DealerRater Sep 3, 2022

Shirley was very attentive and kept me informed on the status of my vehicle. She is an asset!

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Google Sep 2, 2022

Friendly staff, mostly efficient

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DealerRater Sep 2, 2022

Everyone who works there is amazing. Nate in service, Monica in sales, both sales and service managers, so helpful and willing! Wouldn’t buy a car from anyone else!

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Google Sep 1, 2022

My people so far I bought 7 ram 1500 from them

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DealerRater Aug 31, 2022

It is a pleasure to do business with Hebert’s Town & Country. They really make buying easy and they provide excellent service after the sale!

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DealerRater Aug 31, 2022

Excellent service. I was in and out in less than an hour and the service team was professional and courteous!

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DealerRater Aug 31, 2022

Love this place! They really take care of their customers! All departments are top notch!

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DealerRater Aug 31, 2022

Very nice dealership the staff are personable and accommodating. Very helpful in all aspects. Highly recommend

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DealerRater Aug 31, 2022

We had only had an oil change. We used the quicker oil change part of the service center and that was easy.

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DealerRater Aug 30, 2022

This dealership is a great place to buy a new vehicle! I was treated with much respect and I received a generous trade in allowance on my vehicle. The salesman, David Rivas was and is very professional as well as courteous. Nicole who guided me through the paperwork was super nice and very good at her job. The service department completed the extras on my new vehicle in super fast time and I am extremely pleased with the added extras. All in all, Hebert's Town and Country Chrysler Dodge Jeep RAM dealership is the BEST!

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DealerRater Aug 29, 2022

Your employees are very thorough nice and helpful, Quick fast and in adequate wait what they are doing. Very helpful didn’t have to wait a long time to get my car return back to me thank you guys I appreciate your work

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DealerRater Aug 29, 2022

The service is outstanding employees friendly helpful and courtesy. What I like best I didn’t have to wait for a long period of time for them to service my car.

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Google Aug 29, 2022

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Google Aug 29, 2022

Great dealership and great process!!

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DealerRater Aug 29, 2022

While purchasing our recent vehicle, I considered several dealerships. I can honestly say my wife and I were extremely satisfied with Herberts Town and Country in Shreveport! They were professional & made sure that we were happy & satisfied with our purchase.

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Google Aug 28, 2022

Very friendly and service done quickly.

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Google Aug 27, 2022

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Google Aug 27, 2022

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Google Aug 27, 2022

I have never had a salesman nor saleswoman that served us like Tiffany Farley. I could not have prayed for better service than what I got. I have been satisfied customer with Don Williams, Jeremy Sims, Zach Young and Claud Trufant. I know I'm leaving some out. The staff is the truth. The take care of you.

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DealerRater Aug 26, 2022

Brought my truck in for warranty work. Nick my service rep got me in a loaner and back on the road very quickly. Justin in parts helped pick out a leveling kit and tires for installation while the vehicle was being serviced. Received the truck back quickly and turned out great.

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DealerRater Aug 26, 2022

Great place to buy a vehicle. Shane and Claude were very easy to deal with and answered all questions I had.

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Google Aug 26, 2022

Very nice competent staff.

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DealerRater Aug 25, 2022

Very Courteous and professional answered all questions and provided me with cost of repairs Just wish Repairs could have been cheaper

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DealerRater Aug 24, 2022

Just bought our third vehicle from this great team. Excellent service, flexible, knowledgeable…I’ll be going back for #4…

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DealerRater Aug 24, 2022

Went for a tire repair. I was quickly checked in by a courteous worker. I enjoyed their snacks while I waited. My issue was taken care of in a timely manner.

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Google Aug 24, 2022

So thankful they were able to fix my Jeep! It took a little time to get parts, but that seems to be a problem everywhere.

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DealerRater Aug 23, 2022

It was the best dealership experience I have ever had in the past 40years salesman went over everything on the car and paired my phone set up Apple ap for and explained how to get my garage door to program

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DealerRater Aug 23, 2022

Very encouraging very helpful real friendly excellent customer experience in a good location to get in and out.

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DealerRater Aug 23, 2022

They were kind, fast and easy to work with. Anything I asked for they worked hard to get me and they did with a smile on their face.

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DealerRater Aug 23, 2022

We received great service from Mr. Chuck and the service department. We will be making the 2.5 hour drive to purchase our vehicles here from now on!

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DealerRater Aug 21, 2022

Went in for oil change and tire rotation. The people were very nice, took my information quickly. My wait was not long. Even provided water and snacks. Was a pleasant experience.

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DealerRater Aug 21, 2022

Rodney was so helpful and knowledgeable. Never had a salesperson put in this much effort. He was never at a lose when I had any questions about the vehicle or financing etc. My wife and I have already recommended Rodney.

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DealerRater Aug 20, 2022

Awesome service. Very kind. Went that extra mile to get me in my dream for a great price. Would definitely recommend this dealership to anyone. Thanks for all yall did for me

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Google Aug 19, 2022

They take care of my car everytime I have no complaints on how they run their business because it go's real smooth evertytime I go

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DealerRater Aug 19, 2022

All out effort from salesman to service manager to resolve the issue. It was a software issue and some education for me was needed. Issue resolved at that time.

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Facebook Aug 18, 2022

Great service during and after the sale.

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DealerRater Aug 18, 2022

Rodney and Jeremy are the greatest salesmen! They made car shopping enjoyable and easy! Would recommend these two guys when shopping!

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Google Aug 18, 2022

Fast and friendly service

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Facebook Aug 16, 2022

We had vehicle trouble on the way to our vacation, but Wagoneer Client services along with Hebert’s Town and Country went above and beyond to help us out. Mr. Chuck was the most helpful service personnel we’ve ever dealt with and kept us promptly updated with everything that was happening with our vehicle. We will gladly make the 2.5 hour drive to do business with this dealership from now on!

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DealerRater Aug 16, 2022

The dealership as a whole it is good. Friendly salespeople that are very knowledgeable and helpful. They also put you at ease about making a large purchase... our salesperson last august was Tiffany, she was awesome!!!

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DealerRater Aug 16, 2022

We had some trouble on the way to our vacation, but Wagoneer Client services along with Hebert’s Town and Country went above and beyond to help us out. Mr. Chuck was the most helpful service personnel we’ve ever dealt with and kept us promptly updated with everything that was happening with our vehicle. We will gladly make the 2.5 hour drive to do business with this dealership from now on!

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DealerRater Aug 16, 2022

Chuck Phipps, service dept. manager was very professional and guided his team to make my service experience great!

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DealerRater Aug 14, 2022

Answered my question. Addressed concerns. We are very satisfied. Received great value on trade in.

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DealerRater Aug 13, 2022

love the dealership, but not happy with my ram truck, airbag sensor replaced 3 months ago then speed sensor on both rear tires replaced last week, only had 54,000 miles and out of warranty of course.

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Facebook Aug 12, 2022

Very professional and valued my time and my needs.


 

 


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