Customer Testimonials
Excellent service, treat you with friendly and competent attitude.definitely recommend this dealership to anyone
Clean environment. Great customer service. Nice dealership. Water & coffee complimentary for customer. Wi-Fi & friendly.
I want to buy all of my cars in the future from Rodney. He made it incredibly easy and fun to buy a car…which hasn’t ever been the case in my previous experience with other sales reps.
Mark and his sales crew made buying a new truck easy and fast. It's hard these days to find what you are looking for in a new truck since the supply chain issues. But they had just what we needed. I highly recommend Hebert's for fast, friendly service.
friendly sales staff. service department excellent. service advisors keep you up-to-date. oil change rapid.
Friendly and informative would highly recommend to others will definitely buy my next vehicle from them.
Very great customer service! Most professional, caring, and helpful people I’ve come across in the business in a while. Highly recommended.
Had a very pleasant experience with service advisor Mr. Nate. Very professional and all around great person.
Quality job: I purchased a replacement battery and had it installed. It was installed with all parts to spec. nothing was nothing left unattached.
Very responsive and understanding,with professional service,prompt and safe. Chuck leads a great team
I have purchased six new vehicles from this dealership. The owner, Mark Hebert, and his team have always treated me with fairness and respect.
Got our repairs done on our vehicle sooner than expected!
The service is excellent , always listened to their customer .
Kevin in service is #1. Very concerned and does the right thing.
They are great fix your problem timely always their when you need them very respectful well manor ed
Always GREAT SERVICE, friendly, and fast. I will always visit this location when I’m in Shreveport
Best experience I have ever had with a dealership. Would recommend to anyone. They take care of their customers.
This was by far the easiest & quickest car buying experience I've had!
Very easy to work with. They did what they said they would do!
Rodney was great n excellent customer service I definitely would buy another car from him he made the buying process easy
Great customer service. Very professional and quick! I always have a great experience when I go to Hebert’s town and Country
Shirley was very professional. Prompt with attending to my questions. And always giving me the most up to date news on my vehicle status. I recommend her and the dealership to anyone in need of service
I was not happy initially with the purchase of a 2019 Ram 1500 as within the first few days I had to replace the battery and the check engine light came on. I had it checked at the dealership and within a week it was back on. The service manager was very helpful and provided a loaner vehicle while it was being serviced. He is the reason that I am writing anything positively at this time.
As always, great service and great attention. People here are willing to respond all the questions, and attentive while waiting.
Rodney was such a great sale person, from the time i walked in the dealership until the time i left with my new car.
Friendly, prompt service as always. Everyone is always helpful and tries to accomodate. Unfortunately they were unable to get the front end aligned correctly on my Ram 2500.
Salesman very helpful. Finance process was great! Very friendly staff. Made us feel our business was important
Very professional, helpful, knowledgeable, friendly staff and always gives amazing customer service. I would definitely recommend this dealership to others.
Rodney Singleton Jr. showed me excellent customer service while shopping for me a new vehicle. I had to bring my 5 yr old son with me who is autistic and Rodney helped keep him entertained while completing my paperwork. He went over and beyond and I appreciate his honesty while working out the kinks to purchasing my new vehicle. Rodney keep up the excellent service that you provide to your customers. Thank you again for being my car salesman today.
Great experience from start to finish! Chuck, Nick and the shuttle driver are awesome...great follow-up and no worries.
Preston and Justin are outstanding. They are very friendly and helpful. The waiting room is always clean
Always a great experience. And Jere is always so helpful and takes care of us. Thanks.
I am glad to share with you my success story today , when I started trading binary and forex few months ago , I really don't have the neccessary tools to trade and i lost a lot until I met Gabriella Donald who thought me all about the market psychology as She managed my account for me . Today I am grateful to her for her great offer and help because it really changed my financial situation with an investment capital of $500 and am making $6000 profits per week right now. If you need her help, contact her via Email : [email protected] ...
Great service in and out in about an hour for oil change and tire rotation. I have used Hebert’s for sales and service for the past 10 years I have always been satisfied with their service and sales departments.
Shirley was amazing! Stayed in touch the entire time and was very responsive.
Easy and quick experience. Excellent service and they gave me a good price on my trade in. Thanks Shane!
Best dealership I have ever dealt with mark Hebert takes a personal time to speak with every customrr
Service adviser was Justin Very friendly and professional Wait time was approximately what he told me Would recommend others to use them
The best and easiest car purchase we have had. Everyone was so kind and friendly.
Excellent help and explanation of all services included with vehicle. Helped me make informed decisions. Very happy with my purchase.
Handled my issues and explained other things that didn’t need to be addressed based on my questions
The dealership is beautiful and everyone is always willing to talk to you, answer questions.
Is a very friendly place to do business with and good salesman Jason and nicole
They treat us great got what I wanted and a good deal I would go back definitely thank yall
Awesome employees friendly staff and great service with a most of the time short wait time.
Great staff, great environment, and an all around great experience.they earned my business going forward.
they were very nice, professional, quick and worked with us to get our 16 year old his dream car. absoluty refer them and Darrel was a amazing salesman !!
I enjoyed my visit! 👍🏽 looking forward to the ne xt time i can visit! Surely
Great place for service
Best dealership I've ever been to. Quick and Easy
Everything was quick and easy. Everything was explained to me to the tee. Rodney Singleton is the best salesman on the planet. I'm sending anyone living in the Alexandria area thats looking to buy to go drive to Shreveport to see him.
Shirley was very attentive and kept me informed on the status of my vehicle. She is an asset!
Friendly staff, mostly efficient
Everyone who works there is amazing. Nate in service, Monica in sales, both sales and service managers, so helpful and willing! Wouldn’t buy a car from anyone else!
My people so far I bought 7 ram 1500 from them
It is a pleasure to do business with Hebert’s Town & Country. They really make buying easy and they provide excellent service after the sale!
Excellent service. I was in and out in less than an hour and the service team was professional and courteous!
Love this place! They really take care of their customers! All departments are top notch!
Very nice dealership the staff are personable and accommodating. Very helpful in all aspects. Highly recommend
We had only had an oil change. We used the quicker oil change part of the service center and that was easy.
This dealership is a great place to buy a new vehicle! I was treated with much respect and I received a generous trade in allowance on my vehicle. The salesman, David Rivas was and is very professional as well as courteous. Nicole who guided me through the paperwork was super nice and very good at her job. The service department completed the extras on my new vehicle in super fast time and I am extremely pleased with the added extras. All in all, Hebert's Town and Country Chrysler Dodge Jeep RAM dealership is the BEST!
Your employees are very thorough nice and helpful, Quick fast and in adequate wait what they are doing. Very helpful didn’t have to wait a long time to get my car return back to me thank you guys I appreciate your work
The service is outstanding employees friendly helpful and courtesy. What I like best I didn’t have to wait for a long period of time for them to service my car.
Great dealership and great process!!
While purchasing our recent vehicle, I considered several dealerships. I can honestly say my wife and I were extremely satisfied with Herberts Town and Country in Shreveport! They were professional & made sure that we were happy & satisfied with our purchase.
Very friendly and service done quickly.
I have never had a salesman nor saleswoman that served us like Tiffany Farley. I could not have prayed for better service than what I got. I have been satisfied customer with Don Williams, Jeremy Sims, Zach Young and Claud Trufant. I know I'm leaving some out. The staff is the truth. The take care of you.
Brought my truck in for warranty work. Nick my service rep got me in a loaner and back on the road very quickly. Justin in parts helped pick out a leveling kit and tires for installation while the vehicle was being serviced. Received the truck back quickly and turned out great.
Great place to buy a vehicle. Shane and Claude were very easy to deal with and answered all questions I had.
Very nice competent staff.
Very Courteous and professional answered all questions and provided me with cost of repairs Just wish Repairs could have been cheaper
Just bought our third vehicle from this great team. Excellent service, flexible, knowledgeable…I’ll be going back for #4…
Went for a tire repair. I was quickly checked in by a courteous worker. I enjoyed their snacks while I waited. My issue was taken care of in a timely manner.
So thankful they were able to fix my Jeep! It took a little time to get parts, but that seems to be a problem everywhere.
It was the best dealership experience I have ever had in the past 40years salesman went over everything on the car and paired my phone set up Apple ap for and explained how to get my garage door to program
Very encouraging very helpful real friendly excellent customer experience in a good location to get in and out.
They were kind, fast and easy to work with. Anything I asked for they worked hard to get me and they did with a smile on their face.
We received great service from Mr. Chuck and the service department. We will be making the 2.5 hour drive to purchase our vehicles here from now on!
Went in for oil change and tire rotation. The people were very nice, took my information quickly. My wait was not long. Even provided water and snacks. Was a pleasant experience.
Rodney was so helpful and knowledgeable. Never had a salesperson put in this much effort. He was never at a lose when I had any questions about the vehicle or financing etc. My wife and I have already recommended Rodney.
Awesome service. Very kind. Went that extra mile to get me in my dream for a great price. Would definitely recommend this dealership to anyone. Thanks for all yall did for me
They take care of my car everytime I have no complaints on how they run their business because it go's real smooth evertytime I go
All out effort from salesman to service manager to resolve the issue. It was a software issue and some education for me was needed. Issue resolved at that time.
Great service during and after the sale.
Rodney and Jeremy are the greatest salesmen! They made car shopping enjoyable and easy! Would recommend these two guys when shopping!
Fast and friendly service
We had vehicle trouble on the way to our vacation, but Wagoneer Client services along with Hebert’s Town and Country went above and beyond to help us out. Mr. Chuck was the most helpful service personnel we’ve ever dealt with and kept us promptly updated with everything that was happening with our vehicle. We will gladly make the 2.5 hour drive to do business with this dealership from now on!
The dealership as a whole it is good. Friendly salespeople that are very knowledgeable and helpful. They also put you at ease about making a large purchase... our salesperson last august was Tiffany, she was awesome!!!
We had some trouble on the way to our vacation, but Wagoneer Client services along with Hebert’s Town and Country went above and beyond to help us out. Mr. Chuck was the most helpful service personnel we’ve ever dealt with and kept us promptly updated with everything that was happening with our vehicle. We will gladly make the 2.5 hour drive to do business with this dealership from now on!
Chuck Phipps, service dept. manager was very professional and guided his team to make my service experience great!
Answered my question. Addressed concerns. We are very satisfied. Received great value on trade in.
love the dealership, but not happy with my ram truck, airbag sensor replaced 3 months ago then speed sensor on both rear tires replaced last week, only had 54,000 miles and out of warranty of course.
Very professional and valued my time and my needs.
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