Customer Testimonials

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DealerRater Mar 14, 2025

Hebert's goes out of their way to treat you like family. Everyone is friendly and helpful!

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DealerRater Mar 14, 2025

Very accommodating staff. I appreciate Lauren for going the extra mile and making sure that I'll get my car in time. Thanks!

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DealerRater Mar 13, 2025

Very nice and knowledgeable staff. They answered all of my questions and helped me a lot.

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DealerRater Mar 12, 2025

Every time I visit the dealership, they are professional, helpful, and take care of me like I’m their top customer, especially the service manager and his service team

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DealerRater Mar 11, 2025

Always professional in any matter. Takes the time to explain my needs and the cost

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DealerRater Mar 10, 2025

Derek is an amazing salesman! The staff was so helpful and awesome! Thank you all!

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DealerRater Mar 10, 2025

David was easy to work with, got us what we wanted. Buying a vehicle remotely is always nerve-wracking but, the Herbert's team made it work smoothly.

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DealerRater Mar 7, 2025

My experience in the service department was outstanding. They got me in and out on a busy Saturday morning, and I was very pleased with their customer service.

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DealerRater Mar 7, 2025

We had an appointment at 8am and our Jeep went in within 5 minutes which we appreciate. All work was done in a professional manner. Good work.

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DealerRater Mar 6, 2025

Everything went smoothly. Josh, my salesperson was helpful and fast. We were done just over an hour

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DealerRater Mar 6, 2025

Good customer service. Fast service. Clean and neat. Good caring technician, Kyle. Positive environment and prices.

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DealerRater Mar 5, 2025

Heberts goes above and beyond in customer service! Beau Hebert has always taken care of my truck needs

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DealerRater Feb 28, 2025

Chuck and his team in the service department were very professional, efficient and kind. The service work was done quickly.

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DealerRater Feb 24, 2025

I couldn't get the Uconnect maps to update, took my truck to Hebert town and country service department, Nate told me the radio was not working and had to replace it with a new one, Nate had the tech replace it, called me when the work was done and told me I can come get you the truck, the work looks great and I appreciate the way it was handled in a professional manner.

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DealerRater Feb 24, 2025

Every time I need Herbert town and country to help with vehicle maintenance they always do a great job.

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DealerRater Feb 22, 2025

Very quick service with no extra charges was able to walk in without an appointment! Awesome......

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DealerRater Feb 19, 2025

They were very friendly, prompt with scheduling, as well as the service provided. Great experience all around.

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DealerRater Feb 18, 2025

Chuck, the Service Manager, runs a great program. The text messaging which keeps you apprised of the progress is very helpful. Clean, organized, helpful and on time!

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DealerRater Feb 17, 2025

John was great to handle my car buying process Paperwork was easy to do & I love my new 2025 Jeep Grand Cherokee Limited

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DealerRater Feb 16, 2025

Everyone was very courteous & considerate of my time. If the service is that good & courteous I will recommend everyone I hear of needing a vehicle .

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DealerRater Feb 14, 2025

Great to work with and made buying very easy. Would definitely recommend working with this group.

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DealerRater Feb 14, 2025

I had another great buying experience on my second RAM 1500 and have always had a good service experience when needing regular maintenance. I am very pleased with Jeremy Tate and the team at Heberts.

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DealerRater Feb 12, 2025

Your people did a wonderful job. The only minus I have is the costs of your 3 oil change package. It used to be a $100 for three now it's $250 for three that is outrageous.

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DealerRater Feb 12, 2025

David Rivas is an excellent employee. He made my experience easy and pleasant. Great job thx

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DealerRater Feb 11, 2025

IT a Great Car Dealership with Great Customer service and Great Car sale person and Great Car’s

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DealerRater Feb 11, 2025

Friendly and courteous, got my truck back on the road again in no time . Thanks !

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DealerRater Feb 10, 2025

Nice friendly staff that are very attentive to your needs and wants. Awesome place to deal with.

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DealerRater Feb 9, 2025

There is a great selection, our salesman “Josh” and finance person “Krystal” were great and the process was not stressful at all, it was easy and enjoyable!

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DealerRater Feb 9, 2025

Pleasure to work with. No hassle dealer. Went out of their way to get the job done from the first offer to delivery.

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DealerRater Feb 5, 2025

Dalton did an excellent job in helping me find my new car and dealing with me and everything I had going on. I was able to do most of the buying process over the phone and was in & out quickly.

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DealerRater Feb 4, 2025

Everyone has cheerfully treated us with respect from sales to service. Its a pleasure doing business with a deerskin like yours.

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DealerRater Feb 2, 2025

Fast and great device ,best customer experience and this is my 2nd truck in 4 years from this dealer

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DealerRater Feb 1, 2025

Dealership was clean and salesman. Jeremy was very knowledgeable. Also other staff members made sure we were helped as well.

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DealerRater Feb 1, 2025

We had an AWESOME experience purchasing our new 2024 Wagoneer. The team couldn’t have been more accommodating and we love the car so much!

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DealerRater Jan 31, 2025

Love the staff and long term client. It says alot about a family operated new car store!!

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DealerRater Jan 31, 2025

Highly recommend! It was a great and painless experience. I was in and out in less than 4 hours when buying a new vehicle.

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DealerRater Jan 27, 2025

Don Williams was professional, courteous and very knowledgeable! He and everyone at Herbert’s made our car buying experience very pleasant! I’ll definitely buy again from Herbert’s dealership!

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DealerRater Jan 26, 2025

I’ve been happy with Hebert’s service department. For my convenience, they took care of a recall issue at the same time as regular maintenance. The shuttle service is also phenomenal!

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DealerRater Jan 25, 2025

I recently had my vehicle serviced at Hebert’s Town and Country Chrysler Dodge Jeep Ram. The staff was consistently friendly and professional, and all the repairs were completed to my satisfaction. However, I left feeling disappointed by the extended repair time of five weeks (partly due to insurance delays). As a family of six with only one vehicle, we incurred rental costs that surpassed the actual repair expenses, and we were never offered a replacement vehicle by the dealership. I understand that the service department is busy, but clearer communication and a bit more consideration for customers’ circumstances would ...

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DealerRater Jan 21, 2025

This dealership delivers great service and the staff is always polite, helpful and friendly. I’ve done business with Hebert’s for many years and always recommend them.

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DealerRater Jan 13, 2025

Chuck made sure that my vehicle was taken care of properly. We have been using Hebert's for several years now and are happy.

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DealerRater Jan 12, 2025

Wonderful experience! Professional team and quick to respond with a great attitude. Our new truck buying experience was the awesome! Simple, quick, and best of all hassle free. We told the salesman what we wanted he sent us pictures, we chose the truck and bought it the next day. Thank you everyone at Herbert’s!

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DealerRater Jan 11, 2025

Mr. Larry was very helpful and Mr.Tate also building was very clean and welcoming

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DealerRater Jan 11, 2025

Salesman Roy Graves and finance person Chrystal at Herbert’s are number 1 in our many years of doing business with Herbert’s .

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DealerRater Jan 11, 2025

Derek was very professional and took the extra effort to make sure that I was completely satisfied with the service I received while we worked on our deal.

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DealerRater Jan 10, 2025

Cade made this experience easy and pleasant compared to other dealership I had communicated with.

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DealerRater Jan 10, 2025

Day after Christmas I took a chance and swung by for them to look into fixing my folding mirrors on my Jeep for me. While they was looking my jeep over they noticed that the radiator seam was leaking, which was a blessing with the amount of traveling I do. They were able to find the problem and repair the module for mirrors and install a new radiator within a week and got me going again before the new year. Wonderful people and service. We have bought multiple vehicles form them the past few years and their service is awesome. ...

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DealerRater Jan 9, 2025

Wonderful people to work with at Hebert’s Town and Country!! This is the second RAM bighorn I’ve purchased from this Outstanding dealership!

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DealerRater Jan 4, 2025

Excellent service, Jere was a joy to work with. The entire buying process was worry free and we had a pleasant experience all-around.

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DealerRater Jan 2, 2025

The dealership was great and very welcoming. Dalton was great to deal with, I appreciated him and Tyler helping me get the truck that I wanted!

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DealerRater Dec 29, 2024

I had a great experience with the salesman Jeremy and Claud the finance manager. Highly recommend this dealership for your next vehicle purchase!

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DealerRater Dec 29, 2024

They are great people and the process was easy! I am a very happy customer!

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DealerRater Dec 26, 2024

Great sales and service. They make buying a vehicle easy and their Service Department is the best in town.

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DealerRater Dec 22, 2024

The quality of service is great. On time as promised as well. They just need more service advisors!

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DealerRater Dec 17, 2024

Awesome customer service. Jeremy went above and beyond to make my buying experience amazing! The finance manager Claude was great! Highly recommended !!

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DealerRater Dec 15, 2024

My experience was personable, expertly performed by a friendly staff, and timely done while I watched television in a comfortable setting.

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DealerRater Dec 13, 2024

Good customer service. Decent wait times. Service center is friendly but did not check everything on the multipoint inspection.

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DealerRater Dec 13, 2024

I’ve now bought several cars- excellent experience every time! The body shop has also been a great experience. I totally trust them with my car.

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DealerRater Dec 11, 2024

I took my 24 Ram 1500 in for its annual front end alignment and I was able to get it completed quickly, the service staff were friendly. The facility waiting area was clean and had an area for me to work while waiting. I am a Service Manager and I know how difficult this job can be and appreciate the staff.

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DealerRater Dec 10, 2024

I was treated fairly and received a great deal on my new vehicle. This was a very fast and easy process.

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DealerRater Dec 10, 2024

Friendly, courteous and easy to deal with. I would highly recommend this dealership for your next purchase.

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DealerRater Dec 8, 2024

All departments do a good job. The service was on time and the employees were extremely knowledgeable

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DealerRater Dec 8, 2024

Need to address the fist come first serve policy for customers that arrive early.Thank you

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DealerRater Dec 7, 2024

I came in during a stressful time in my life. I needed to get out of a car note that was too high. Mrs. Monica Johnson was great and found me something I loved and could afford.

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DealerRater Dec 6, 2024

Great service and Jere was very helpful. My Wife loves her new Jeep Gladiator.............thanks

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DealerRater Nov 30, 2024

Very friendly and helpful! They were accommodating to my needs! And made the purchase of my vehicle pleasant!

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DealerRater Nov 29, 2024

Excellent communication and experience! Mr. Don Williams made our trip worth it! Would recommend to anyone looking for a new vehicle!

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DealerRater Nov 18, 2024

Everyone was very professional and kind. I felt like a valued customer. My vehicle was truly cared for.

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DealerRater Nov 17, 2024

Great people who know their jobs well. I have used them for all my service needs for the last 10 years and have always had superior service. Just made me a great deal on a new truck.

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DealerRater Nov 16, 2024

Wonderful experience with A.J. and the rest of the staff. Made buying a car a lot less stressful experience.

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DealerRater Nov 9, 2024

Great and friendly service at the dealership and my new truck was ready to be picked up promptly

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DealerRater Nov 8, 2024

Everyone in the Service Center was so nice and helpful! The work was completed quickly as well.

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DealerRater Nov 5, 2024

Good people to work with.i would recommend this dealership and the salesman we worked with

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DealerRater Nov 3, 2024

Great, reputable dealership! The owners are professional and run their business with integrity. My salesman was also professional and provided awesome customer service.

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DealerRater Nov 2, 2024

Dealership went above and beyond to earn our business. Sales associate lAbby Johnson) was very knowledgeable and got us the vehicle we wanted.

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DealerRater Nov 1, 2024

Tate was great! No pressure! Love my grand jeep Cherokee summit! Thank you very much

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DealerRater Oct 31, 2024

Very friendly and knowledgeable staff The easiest and fastest deal with zero run around Definitely would recommend anyone to this dealership and the follow up call to see how we are liking it and that y’all are always available for anything is top notch customer service.

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DealerRater Oct 31, 2024

We knew exactly what we wanted before we arrived and the two vehicles we wanted to choose from were both ready to go. It took a bit longer than we expected but the whole buying experience was great overall. Everyone we interacted with at the dealership was friendly, professional, and helpful.

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DealerRater Oct 30, 2024

Jeremy Tate was a great salesman that had great customer service and care throughout the process.

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DealerRater Oct 30, 2024

Service was amazing. Great staff. Marlin did great! The dealing process was easy and smooth.

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DealerRater Oct 30, 2024

We buy a lot of new cars and our experience with Josh was the best ever, everyone was like family, that gave us a good feeling about buying a PU. We know we will come back to that team of people.

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DealerRater Oct 29, 2024

Very friendly and helpful when my husband called for information and in person when we came to look at vehicle.

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DealerRater Oct 29, 2024

Love working with Herberts. Like the new facility and like the service people. Salesman are a bit pushy

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DealerRater Oct 28, 2024

It was a Smooth process and everyone we dealt with were knowledgeable and friendly. I would recommend them to anyone looking for a new vehicle.

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DealerRater Oct 27, 2024

I love the Express Lane!!! Oil changes are so easy! I recently needed a rear blinker asap and they got me in and out in about 30 minutes. Everyone at the dealership is always friendly and helpful. Great place to buy AND service a car!

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DealerRater Oct 24, 2024

The salesman Blake was fantastic to deal with. He new the Jeep very well and was able to answer every question we had.

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DealerRater Oct 24, 2024

We had a very knowledgeable salesperson who found us just the perfect Jeep! Thank you Heberts!

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DealerRater Oct 23, 2024

I love this place and the people. Always great customer service and positive attitude. Thanks

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DealerRater Oct 16, 2024

We prefer Hebert's over any other dealership in our area, for both sales and service.

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DealerRater Oct 15, 2024

The customer service representative was very professional and attentive to the customer’s needs. Lastly the promptness of service

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DealerRater Oct 13, 2024

They had a great selection and everyone treated us great through the whole car buying experience.

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DealerRater Oct 12, 2024

Very positive truck buying experience. All the staff treated us fairly and we received a fair deal.

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DealerRater Oct 11, 2024

Everyone was amazing and we got a great deal! Jere was our salesman and he did a great job. It was a very good car buying experience!!! I would recommend everyone go there to buy a car!

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DealerRater Oct 6, 2024

Jeremy was quick, helpful, understanding and knowledgeable. He made me feel comfortable when in an experience that would normally would feel stressful.

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DealerRater Oct 5, 2024

Efficient, concerned, polite. No long wait with appointment. I am satisfied with service I received

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DealerRater Oct 4, 2024

Everything is always good and up to par whenever I take my truck there for service.

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DealerRater Oct 4, 2024

This dealership is one I highly recommend for your next purchase. They treated me with respect's and didn’t try and pressure me one way or the other. We were able to reach a negotiation I was very pleased with. My salesman was super nice, as well as the receptionist at the front desk. I was even personally thanked by one of the managers before I left. Service after the sell is also a plus!

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DealerRater Oct 2, 2024

Have bought several vehicles from this dealership. Probably around six. Loyal Jeep brand family (Sport Wrangler and Cherokees). Last vehicle purchased is a Grand Cherokee Summit. So far, love it!

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Google Jun 16, 2024

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Google Jun 15, 2024

The experience was good


 

 


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