Customer Testimonials
I was treated fairly and received a great deal on my new vehicle. This was a very fast and easy process.
Friendly, courteous and easy to deal with. I would highly recommend this dealership for your next purchase.
All departments do a good job. The service was on time and the employees were extremely knowledgeable
Need to address the fist come first serve policy for customers that arrive early.Thank you
I came in during a stressful time in my life. I needed to get out of a car note that was too high. Mrs. Monica Johnson was great and found me something I loved and could afford.
Great service and Jere was very helpful. My Wife loves her new Jeep Gladiator.............thanks
Very friendly and helpful! They were accommodating to my needs! And made the purchase of my vehicle pleasant!
Excellent communication and experience! Mr. Don Williams made our trip worth it! Would recommend to anyone looking for a new vehicle!
Everyone was very professional and kind. I felt like a valued customer. My vehicle was truly cared for.
Great people who know their jobs well. I have used them for all my service needs for the last 10 years and have always had superior service. Just made me a great deal on a new truck.
Wonderful experience with A.J. and the rest of the staff. Made buying a car a lot less stressful experience.
Great and friendly service at the dealership and my new truck was ready to be picked up promptly
Everyone in the Service Center was so nice and helpful! The work was completed quickly as well.
Good people to work with.i would recommend this dealership and the salesman we worked with
Great, reputable dealership! The owners are professional and run their business with integrity. My salesman was also professional and provided awesome customer service.
Dealership went above and beyond to earn our business. Sales associate lAbby Johnson) was very knowledgeable and got us the vehicle we wanted.
Tate was great! No pressure! Love my grand jeep Cherokee summit! Thank you very much
Very friendly and knowledgeable staff The easiest and fastest deal with zero run around Definitely would recommend anyone to this dealership and the follow up call to see how we are liking it and that y’all are always available for anything is top notch customer service.
We knew exactly what we wanted before we arrived and the two vehicles we wanted to choose from were both ready to go. It took a bit longer than we expected but the whole buying experience was great overall. Everyone we interacted with at the dealership was friendly, professional, and helpful.
Jeremy Tate was a great salesman that had great customer service and care throughout the process.
Service was amazing. Great staff. Marlin did great! The dealing process was easy and smooth.
We buy a lot of new cars and our experience with Josh was the best ever, everyone was like family, that gave us a good feeling about buying a PU. We know we will come back to that team of people.
Very friendly and helpful when my husband called for information and in person when we came to look at vehicle.
Love working with Herberts. Like the new facility and like the service people. Salesman are a bit pushy
It was a Smooth process and everyone we dealt with were knowledgeable and friendly. I would recommend them to anyone looking for a new vehicle.
I love the Express Lane!!! Oil changes are so easy! I recently needed a rear blinker asap and they got me in and out in about 30 minutes. Everyone at the dealership is always friendly and helpful. Great place to buy AND service a car!
The salesman Blake was fantastic to deal with. He new the Jeep very well and was able to answer every question we had.
We had a very knowledgeable salesperson who found us just the perfect Jeep! Thank you Heberts!
I love this place and the people. Always great customer service and positive attitude. Thanks
We prefer Hebert's over any other dealership in our area, for both sales and service.
The customer service representative was very professional and attentive to the customer’s needs. Lastly the promptness of service
They had a great selection and everyone treated us great through the whole car buying experience.
Very positive truck buying experience. All the staff treated us fairly and we received a fair deal.
Everyone was amazing and we got a great deal! Jere was our salesman and he did a great job. It was a very good car buying experience!!! I would recommend everyone go there to buy a car!
Jeremy was quick, helpful, understanding and knowledgeable. He made me feel comfortable when in an experience that would normally would feel stressful.
Efficient, concerned, polite. No long wait with appointment. I am satisfied with service I received
Everything is always good and up to par whenever I take my truck there for service.
This dealership is one I highly recommend for your next purchase. They treated me with respect's and didn’t try and pressure me one way or the other. We were able to reach a negotiation I was very pleased with. My salesman was super nice, as well as the receptionist at the front desk. I was even personally thanked by one of the managers before I left. Service after the sell is also a plus!
Have bought several vehicles from this dealership. Probably around six. Loyal Jeep brand family (Sport Wrangler and Cherokees). Last vehicle purchased is a Grand Cherokee Summit. So far, love it!
JC showed great customer service.. Worked on my vehicle and got me in and out quickly. Thanks
Always nice and professional!! I would highly recommend to family and friends to do business with them
Tony the Sales Manager and Zac our sales person were very accommodating and made it easy to purchase our fifth Jeep vehicle. Will definitely recommend them and use Hebert for future vehicles.
Amazing staff, very knowledgeable and helpful. They made the whole new car purchasing experience as painless as possible
Happy with pricing and trade in, was not told what my finance rate was, and didn’t get an in vehicle introduction to my new Ram
I had an enjoyable and stress free day with Hebert’s. Thank you to the entire team who worked with me.😁
I use this dealership for most of my vehicle needs because they have always treated me with care and provided great service to my vehicles.
Friendly and easy to deal with. Overall good experience with the dealership and the representatives
I always have the best experience with Heberts Town and Country! They worked to fit me in for an oil change and I was so thankful for their kindness and flexibility.
Great to work with and great service . I have been buying from Roy Graves for several years
This is second vehicle I have purchased with this company and both times I've wonderful service. I would gladly come back and refer my friends and family.
Great sales and finance department in Shreveport LA area. They had car and paperwork ready when we arrived.
AJ was awesome. Buying a car at Herbert’s was an awesome decision. It was easy and they helped keep me informed through the entire process.
This dealership is amazing!!! I had amazing help from David Rivas and he helped me purchase my dream car! When we got there the first day, immediately David provided a warming and welcoming environment that made both my father and I ecstatic to join this family.
AJ Miller was an excellent salesman. he was very knowledgeable, stuck to our goal, and made everything such a breeze..
Everyone at Herbert’s was so kind and helpful! I appreciate how they were fast with my time.
I always like to bring my truck to this dealership because it has the best service and courteous workers.
Lauren and team went out of their way to diagnose a major problem and fix the issue two days before my son left for college. Personalized service and wonderful customer service skills. Dealing with this dealership is like a breath of fresh air compared to Honda, who tries to upsell at every opportunity.
Sales was very helpfull, no pressure. Told the sales person what we were looking for, got some comparable choices and a good deal both price and trade in.
The service was friendly and expedited. Didn’t have to spend all day at dealership.
Always first rate service, done on time and perfect. Great follow-up and quick response to questions.
Purchasing my truck was a positive buying experience. The salesman and dealership provided great customer service. They even offered to drive 130 miles to deliver my truck. I would recommend this dealership to others.
Our service writer , Nate was top notch and we will recommend him in the future
It is a dealership that is located in Shreveport Louisiana off of industrial loop 71106
All our cares have come from her. Nate is great helper. He helps a lot. I couldn't manage without him.
The experience was good
Great experience from salesman to signing papers.
I was waited on promptly and treated as a valued customer. Factory maintenance was finished in a timely manner.
Very pleased with their staff & service. Very helpful & resourceful!
Salesman Don was so easy to work with. It was seamless from the time we pulled in to the time we left in my new car. Everyone made us feel taken care of.
Josh helped us, a nonprofit, purchase a work vehicle that was exactly what we needed! Very thorough and fast. I would recommend him to everyone!!
Josh was very helpful and I got exactly what I wanted.
Everyone was very easy to work wit. Very smooth transition. Very polite great customer service
My experience with Herbert’s Town and Country was excellent. The car pricing on cars and your trade will be fair. My salesman Shawn “Showtime” Wiese was the best. He made me feel like family and earned my business.
Fantastic customer service. Jere made my buying experience smooth and quick. The whole team took the time to answer all of my questions. As a first time buyer the process couldn’t have been more pleasant and I walked away with my dream car. I highly recommend their dealership if you are looking for a Jeep.
Don was knowledgeable and so helpful! We had such a great experience buying our Pacifica here and will recommend them to anyone we know looking to buy a new vehicle!
This by far has been my easiest transition with purchasing a car! I’m so in love with my vehicle and the dealer was awesome! If you’re shopping for a vehicle, here’s your stop!
Friendly. Knowledgeable. Great prices.
Justin in service was very helpful and I got my vehicle in and out in a timely manner. Also, Josh M is a great salesman that works hard for the customer!
Town and country got my jeep running again so happy they were able to find the problems I had
The best dealership in the city! I had the best salesman you could have asked for.
Crystal was very helpful with insurance. Finance manager was very good explaining everything that was needed for financial purposes. Last but not least my salesman Don Williams was the best salesman I ever encountered. He's the Goat.!!! I would recommend the President to buy a car from him. Overall we spent about two hours total to buy the vehicle. I'm a very satisfied customer
I was greeted before I got out of my car by Jere, he showed me several vehicles in my price range and we talked about buying an older car vs a new. He was very knowledgeable about the one I picked, and was very nice. We got the price to what I could afford and I am very happy, I got the vehicle I wanted.
I did not use the service center. I did purchase my vehicle from David Rivas, he was a great salesman and a pleasure to do business with.
The team was great! The communication was wonderful. Love it. No complaints for me at all.
Hebert’s dealership and service department staff are always friendly and professional. We have bought several vehicles from here and will continue to do so.
Stopped to get information. Mr chuck answered all my questions.
Long time family business with excellent sales and service staff. We are loyal long time customers.
Nate is the one that always assists me when I come to get. My truck worked on. He knows you're very well, thank you, Nate.
Went in for a warranty claim, great service and support from Lauren and Chuck to help file the claim and explain the process. I was disappointed to learn the manufacturer denied the claim and that there is no appeal process. Chuck then offered to fix my vehicle at cost; the only remedy in his control, which I appreciated very much!
Frendly and personal, Service department is good and great service bundle options availiable. good turn around on walkin customers.
Jere, and both Crystals were outstanding, easiest vehicle buying process I've ever had. Great folks!!
