Customer Testimonials

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Google Mar 3, 2021

My salesman was beyond helpful. Mr. Juan Ford was in constant communication with me throughout my car searching process. Mr.Ford was begging helpful and answered all the questions I had about my vehicle.

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Google Feb 23, 2021
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DealerRater Feb 21, 2021

David Rivas and the Herbert family made the entire car buying experience easy and fun! Informed sales team and knowledgeable finance team! A++ All the way around!

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DealerRater Feb 17, 2021

The work was fast and the work was marvelest so kind .I didn't have to lift a finger they spoiled me thanks alot for all you guys have done .Also the van driver that brought me home and came back to get me was so nice my kind of place .thanks again for everything have a blessed day.looking forward to seeing you guys again in the future.

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DealerRater Feb 15, 2021

Excellent dealer to deal with. Jeremy Tate worked hard to get me to the number I was comfortable with. Was not pressured at all to make the deal.

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Google Feb 13, 2021
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Google Feb 13, 2021

Kevin in the the service department and his technicians went above and beyond, to get one our fleet trucks back into service when we went down in a time sensitive period. We broke down on a Friday morning and by Monday afternoon my guys were back in the field. Best experience I've ever had with a Chrysler dealer! The dealership across town informed me they put no priority on Customers with a Commercial Fleet account and wouldn't be able to even run diagnostics on our truck for 4 weeks. Refreshing to be taken care of the way Hebert's ...

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Google Feb 11, 2021
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DealerRater Feb 9, 2021

All the people here have been good to work with. My family has bought several vehicles fr Herbert T&C and have always been happy with them

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DealerRater Feb 8, 2021

Great staff and great job put me in the truck I wanted. I would definitely refer friends and family to Jere, and I felt well taken care of,

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Google Feb 7, 2021
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DealerRater Feb 7, 2021

The service I receive that day was very professional the young man Nate that’s very helpful I was called before I got home and told me my vehicle was ready to be picked up outstanding job to the service guy Nate

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Google Feb 7, 2021

This was the easiest car buying experience! The staff was incredibly friendly and accommodating. Each staff member we encountered promptly assisted me at every step.

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Google Feb 6, 2021

Best vehicle purchasing experience ever. Every person from sales to finance to service was friendly and helpful. I highly recommend this dealership for your vehicle buying experience.

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Google Feb 6, 2021

Jeremy Tate was literally waiting for me at the door. All other dealers in town I looked at (4 in total) had nobody at the door to greet me and I had to go looking for help. Jeremy jumped into action with all my requests and helped streamline the process of purchasing by communicating quickly with the other departments. He also referred me to a great insurance agent who had me car insurance within 30 minutes. The financial process with Krystal Moress was very thorough and she catered to my financial and car use needs. She took the time to make sure ...

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Google Feb 5, 2021

Very Good

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Google Feb 4, 2021
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Google Feb 4, 2021
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DealerRater Feb 3, 2021

This is the 3rd vehicle we have purchased from David. Great communication, easy to work with, no pressure sales. If you’re looking for a great salesman, he’s your guy!

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DealerRater Feb 3, 2021

David always goes above and beyond to work the best deal, this is my third purchase from David, this time it was for my daughter who is a college student, he made sure she was within her budget and that she loved the car! The deal was pretty much completed over the phone, which made things so much easier! No long wait at the dealership is always a positive experience.

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DealerRater Feb 3, 2021

Juan Ford is a great salesman who took care of everything for me to be able to get the 2020 Pacifica I have been wanting.

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DealerRater Feb 2, 2021

Most professional car salesman I have ever dealt with,will definitely be doing more business with David Rivas hassle free great atmosphere can’t wait to return

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DealerRater Jan 28, 2021

Excellent service. Love our salesman Mr Ken Bell. We had a really good experience and will be back in the future if we decide to buy another one.

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Google Jan 27, 2021

Very pleasant experience!! Juan, the finance, and insurance department were really patient, friendly, and professional. Juan even treated my daughter and son with a drink when we arrived. When we found the car we wanted, he was very patient in answering my kid's ALL hundred questions they had LOL and even showed them how things on the car works. My family is in love with my 2021 Jeep Latitude.

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Google Jan 24, 2021

Excellent!

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Google Jan 24, 2021
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Google Jan 22, 2021

I love taking my vehicle in to Herbert's Town and Country. The customer service is Awesome every time I go in. They are always ready to fix any issues that you may have. I just want too say Thank you to all the team at Hebert Town and Country. Keep up the good work..

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Google Jan 21, 2021

More done in a timely manner than I thought possible thanks shirley

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Google Jan 19, 2021
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Google Jan 19, 2021
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Google Jan 16, 2021
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Google Jan 15, 2021
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Google Jan 13, 2021
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DealerRater Jan 9, 2021

Jason, Beau and Nicole made it easy. Gave me a fair value for my trade. More than place across street. It made the experience easy.

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DealerRater Jan 9, 2021

This was the best experience I’ve ever had in purchasing a new vehicle. Roy was great to work with during the process. There was no pressure during the process.

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Google Jan 8, 2021

Friendly service! Jere Merritt got us in and out when buying our Jeep. He is very knowledgeable and accommodating to fit our crazy schedule. Hebert’s Town and Country was a great place to buy a car.

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Google Jan 6, 2021
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Google Jan 3, 2021
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Google Dec 31, 2020
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Google Dec 31, 2020
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DealerRater Dec 24, 2020

Happy to recommend Herbert's Town and Country's Service Dept. Nate is a very knowledgeable service advisor and manages the repair of my vehide like it was his personal auto. Repairs are completed in a timely manner and I trust my vehicle has been serviced properly. Good job Hebert's Town and Country Service Dept. Signed, Customer for Life!!!!

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Google Dec 20, 2020
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Google Dec 19, 2020

Friendly staff. Willing to go the extra mile. Will buy from them again.

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Google Dec 19, 2020

Definitely more organized and care for the customers than their counterpart in Bossier

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Google Dec 18, 2020
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DealerRater Dec 17, 2020

Awesome customer service. Will definitely be a return customer. Jason exceeded my expectations. He went above and beyond to take care of everything I needed.

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Google Dec 16, 2020
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Google Dec 15, 2020

I have purchased 3 vehicles from them in 8 months. I have had nothing but great experiences from this dealership. Respectful and willing to do their best to give you the best deals for trade ins and buying. I have used Ken Bell every time and he is amazing. I would absolutely go back to him and highly recommend him. You will have no problem going to these people and hoping to have a great experience!

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DealerRater Dec 15, 2020

I did an online interest in this SUV and within minutes I got a call and text from David. This was the easiest purchase I have ever made.

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Google Dec 14, 2020
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Google Dec 14, 2020
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Google Dec 14, 2020
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DealerRater Dec 13, 2020

Always performs necessary and recommended services quickly and any minor repairs/adjustments are made within s short time and always fix any issue. Very pleased with my service. Service reps are are courteous and attentive. They get it done right.

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DealerRater Dec 13, 2020

Highly recommend Hebert’s Town and Country! Excellent Customer Service. Our salesman David Bruce made the experience very relaxing and got us in and out, and also showed their support for First responders!

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Google Dec 13, 2020

Highly recommend Hebert’s Town and Country! Excellent Customer Service. Our salesman David Bruce made the experience very relaxing and got us in and out, and also showed their support for First responders!

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Google Dec 13, 2020

Mr. Preston was great

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Google Dec 10, 2020
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Google Dec 9, 2020
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DealerRater Dec 9, 2020

Service is very good. They get to you in the service department fairly quick, l especially like the quick oil change and tire rotation department. Justin was very helpful and courteous.

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Google Dec 9, 2020

Let me start off by saying I don’t trust car salesmen. I called and my salesman was polite and professional. They work very closely with my bank and that bank gives them a good rating so I trusted them. They worked quickly and professionally for the sale. TO MY KNOWLEDGE there was no fancy tricks or hidden fees. Straight business. The sale staff, financing office, and insurance office were all professional and polite. The truck was spotless when I picked it up. Everything was fast and easy.

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DealerRater Dec 8, 2020

Very Knowledgeable! Great workers and management,Never felt pressure at all!Went beyond to make sure everything was okay with our car buying experience.Will recommend this place to anyone! No Hassle!Thanks Guys

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DealerRater Dec 6, 2020

This is my 2nd truck I got here. I was treated very well by the people there. The prices of the trucks I got was very good..

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DealerRater Dec 6, 2020

Mr. Preston was absolutely the best in explaining the service required on my Dodge 2500 Ram. I would recommend Mr. Preston highly to my friends and neighbors.

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DealerRater Dec 4, 2020

Very quick and done earlier than promised! Kevin kept me informed of the repair status the entire time mr car was there in the shop.

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Google Dec 4, 2020
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Google Dec 4, 2020

Fantastic experience. Dalton did a great job making the process fast and as painless as possible!

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DealerRater Dec 4, 2020

Ken was the best sales person I ever dealt with in my life. Very professional. Very understanding.was a great experience.will be back soon for more purchases.thanks so much ken

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DealerRater Dec 2, 2020

Dalton was very friendly and courteous. Very professional man. I have Already recommended some friends to him. The deal was worth the drive. I love My new car

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DealerRater Dec 1, 2020

This is the Fourth vehicle I have bought from them. David Rivas is our salesman. We trust him and Hebert’s to always do us right. Would recommend them to anyone looking to buy a vehicle!

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Google Nov 29, 2020
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Google Nov 28, 2020

Convenient hours. Welcomed upon entering the Express Lube. Coffee and snacks were available. My wait was short for an oil change. I was thanked and asked to return.

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Google Nov 28, 2020

Love the sales people here. Always so friendly. The garage managers need work though as the promise to call back and never do...

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Google Nov 20, 2020
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Google Nov 19, 2020
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Google Nov 15, 2020
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Google Nov 13, 2020
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Google Nov 10, 2020

Very pleased with service and customer experience. From time of arrival until back in vehicle was 50 minutes for oil change and tire rotation. Great customer service. Thank you for jobs well done.

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Google Nov 7, 2020

Wonderful

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Google Nov 6, 2020
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Google Nov 3, 2020

Grandson really enjoyed the trunk & treat

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DealerRater Oct 31, 2020

I’ve got so many Rams I could start my own dealership! Jere & Beau are the best!! Chuck’s service Team is fantastic and keeps you informed...

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Google Oct 30, 2020
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Google Oct 29, 2020

Excellent service! Quick and easy!

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DealerRater Oct 25, 2020

This dealership has super amazing employees everytime I have been to this dealership I have been treated with nothing but respect and my time has been very time consuming! They get me in and out. Justin is the guy that makes it happen and he is super honest and caring of his colleagues. His work ethic is beyond great. Thank you guys for employing someone like him. And thank you all for your friendly services.

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Google Oct 18, 2020

Friendly people and fair prices.

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DealerRater Oct 12, 2020

Great place. Been doing business with them for years and they are always willing to work with you. I always deal with Mr Don Williams he will work hard for you.

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Google Oct 11, 2020

Friendly fast service!

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DealerRater Oct 10, 2020

I just had my oil changed and tires looked at recently and everybody from check in to check out were courteous, efficient and respectful. I’ve always had great service at Hebert’s Town and Country ~ Shreveport location.

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Google Oct 9, 2020
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Google Oct 8, 2020
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Google Oct 7, 2020

Nice service

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Google Oct 7, 2020
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Google Oct 6, 2020

Got me approved when no one else would finance me. No down payment and poor credit but I had to decline because the payments were too high. Greg McLendon is great!!!!

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DealerRater Oct 5, 2020

I was please to know the service department was willing to take me in and assist me with service on my vehicle. The dealer I purchased the vehicle from showed no interest as I was informed it would take 6-8 weeks before my vehicle would be serviced.

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Google Oct 4, 2020

Very fast service! I will always use Heberts 😊

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Google Oct 4, 2020
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Google Oct 3, 2020
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Google Oct 3, 2020
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Google Oct 2, 2020

Chuck Phipps and his crew are working harder and harder to look after their customers, I respect them alot.

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DealerRater Oct 2, 2020

The dealer ship is very nice and always clean. The employees are always nice to the customer's and willy to come to you and ask if you need any help. The salesman that I dealt with was very professional. The Hebert's are very good people and always willy to help the customer with whatever the situation may be.

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