We came to this dealership because we had a bad experience at a different one. And coming here was the best decision we could have made. The customer service was wonderful and they made sure that we was took care of. I highly recommend this place to anyone who would be looking
It was fast and efficient. I knew what I wanted and the salesman was able to assist me and get me what I wanted quickly. I was not pressured into doing something I did not want to do. Overall Great Experience. Dustin Davis was the employee who dealt with me.
Right now I live out of town and I contacted David about a few vehicles for my wife. He had them ready the next day for her to test drive and decide which one she wanted. Once she decided he had it ready to go for us when I drove into town to finish all the paperwork. First class service from a first class dealership. Thanks again David for the great service, we will be back.
Buying my new truck was a fast and pleasant experience at a good price. Sales was prompt and straight to the point. Dustin was awesome .
Great service so far. As with all car deals only time will tell. But I hope that at the end of the 5 year term I still will be able to say great service
We just purchased our second Ram 3500 from Hebert’s last week. David Rivas was such a help from our first meeting until we drove home with the truck. He was professional & prompt without being pushy - which is a must for me when buying anything.
Yesterday I was picking my husband up after a long stay in the hospital...my stress level was peaked when I got in the car and it wouldn't start...I contacted my dealer and he had a car delivered to me...which leaves my car in the hospital parking lot...but Chuck Phipps to the rescue...he came and got my car and took it to be serviced... before we were ready to leave the hospital Chuck called and they had already found the problem...talk about quick service, im very impressed...I told him we'd come by his dealership and swap the cars back but he said hed rather take a closer look to make sure there wlalsnt anything else...because we had over an hour drive til we got home and Chuck was concerned and didn't want anything to happen on our drive....he said to drive the loaner home and he would get my car back to me once he was sure everything was taken care of... Chuck messaged me this evening to let me know my car was fixed and will be delivered tmrw morning....I couldn't be happier right now...if you're in Shreveport and need service done on your vehicle, go to the man that cares about his customers... Chuck Phipps @ Hebert's Town & Country...you'll be glad you did
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