Customer Testimonials
Great people fast and easy to work with on the deal
I always get my oil changes here and get quick service at a good price.
Marcus was great...knowledgeable and courteous. Would shop there again. We were from out of state and they were very helpful in expediting the purchase.
Best dealings I’ve had with a dealership in years , we had already decided what we wanted when we got there and called the day before , the car we wanted was already serviced and clean when we got there and a better deal than we talk d about
Rodney Singleton Jr , Mike, Rodney Sr Professional, friendly; great job!
They were very helpful in fixing my Ram at a faster timeframe than the other Ram dealerships they led me in a few minutes ruffly what was wrong and keep me informed of the progress will recommend this dealership
Excellent, Fast Service, Thoroughly serviced and completed. Friendly staff always waiting to be of service.
The staff was knowledgeable and made me feel that my want and needs was important.
Always pleased with service there.
Rating would have been 5 stars except for the long wait to diagnose the problem.
Easy to get our oil changed and tires rotated. Everything went smoothly and there were no problems.
They are awesome to work with. Thanks goes out to Jere Merritt @ Hebert’s Town & Country!
Tiffany was quick and efficient with all of our paperwork. She was quite clear with any extra details or necessary information while we completed signing. We thoroughly enjoyed our experience with the entire staff at Hebert's!
I was very pleased with the Dealership. As to the amount of harassment I got over the survey I already sent in. It does change my mind just a little bit.
Great customer service very nice people over all I had a great experience god bless
Jeremy Tate went above and beyond to ensure that I was satisfied as a customer.
Got my eco diesel back to running smoothly again after my clogged injectors and leaking hose. Thank you
Our son's, Wilder and Ross, were following each other in their Jeep Cherokees', from Mississippi to Scottsdale, Arizona. As they passed through Shreveport, a metal rod impaled the radiator of Ross's jeep. They exited the interstate to access the situation. We determined that the vehicle needed immediate service and was not drivable. I decided to google Jeep dealerships in Shreveport. I then reached out to Hebert's Town and Country. I talked to a very kind lady in service who immediately insisted that her boss, Chuck Phipps, Service Manager, should get involved. Chuck took my family under his ...
We had an amazing experience with everyone there at the dealership… Love it . Everything we ask for was taking care of.
My stay was very pleasant, cool and accepted because of the heat, staff was very nice and informative. It didn't take long to change my oil even though I had no appointment. I was an out of town walk in. Very glad I choose this dealer to assist me with my Chrysler before I got back on the highway heading to California. Thank you for your assistance.
Nothing bad to say about Hebert's. Always great service. Sales Department and service dept.
As always great. Staff was very professional, friendly and courteous. My service was done as promised.
Beyond expectations Professional,correct,friendly accurate on time good job,I love how they do
Great service from the moment I entered the sales lot. Rodney Jr had Bravo Zulu handling .
Anthony Thompson was a great salesman 👍👍
The service department is awesome. They always take great care of me and my awesome Jeep rubicon!!!
Great customer service. Jere was very helpful and got me in the car I wanted :). Service was fast and on point! No issues.
The work was done as promised, the staff was super helpful and answered all questions clearly. The work was completed as promised and cost was competitive. This is the third body repair done by the body shop for us and have always been very pleasant to work with
Service was absolutely awesome. So greatful to have bought my vehicle from here. Thanks for all hands on deck experience
Very pleasant and easy buying process. They delivered the truck to my home. The truck was clean and full tank of gas.
Helpful & attentive people work there & fresh coffee was provided. While I waited. I will return.
Since Nate took over all of my maintenance & repair needs, my service experience has been first class.
Very helpful and knowledgeable staff. Everyone I encountered at the dealership was courteous, helpful and seemed as though they really enjoyed what they were doing and the services they were providing.
The service department was very attentive and helpful. I tried to get my oil change prior but they were booked for the day, I returned a few days later and they remembered me and worked me into the schedule. Great service
I have been doing business here for years, and have purcheced several trucks from Beau. This is a great locally owned and operated business!
Nice and friendly people. Didn’t feel like I was at dealership. My salesman Tony Thompson made me as if we were friends for 20 years. Daniel Royal detailed my truck perfect
Best prices around. Easy to deal with. Made trading and getting into a new truck hassle free
The people there are Very polite & do the job right. I highly recommend them to all my friends
Great costumer service. Staff was very nice. I will definitely be back in the future.
We buy all of our vehicles from Hebert’s. Business and personal.our salesman David Revis is awesome!!
Nate is very helpful and willing to assist. They’re definitely overwhelmed and be prepared for over a week to look at your vehicle, not the individuals fault in shop.
Marcus did an excellent job helping me purchase my new vehicle! Outstanding service! Would recommend to family.
Don Williams knew what to do to make sure I drove a car away tiday.
Great service. Great folks. I am very satisfied so far with all the work done
Had the driver’s door lock actuator replaced. The service advisor,Lauren, and mechanic, Christian, we’re helpful and explained the process. Thanks!
Service was good, 22 yr old first day on job training showed good customer service also
Fast courteous service answered all my questions informed me on services I anticipate using soon
Hebert's Town and Country has the best service department. Always courteous, easy to communicate with and my jeep is repaired in a timely matter. Highly recommend!
As soon as we drove up someone came out to help us an helped us get a deal
Although they are always very busy, and it feels like service takes longer than it should, they have been extremely pleasant and helpful and the job gets done right.
It was a good experience
Excellent customer service representative! She was knowledgeable and did not pressure me for add ons. Such a difference from what I deal with at the Honda dealership with my other car.
Great Experience! Heberts made the Jeep buying process so easy. I will never go anywhere else!
Courteous staff and knowledgeable technicians clean and fresh facilities. Would recommend to anyone. Explanations of work done was very clear
Preston Evans in service was great and confirmed I did not have an oil leak as I had previously been told. Gave me piece of mind and confidence in my vintage Wrangler. Kem Smelser in the Body shop did and outstanding job on repainting my hood and coordinating with Preston in service. Thanks for the great service.
Great. The lady in service was great. Nice and talked with me on everything. Clean
Beau and Dalton made my experience so pleasurable everything was quick and easy. I love the truck they put me in. It has all the features that I need for my daily use.
Always Outstanding Customer Service, waiting area Always clean and neat, stocked with snacks, all Employees are Always polite and outspoken, I Love it!!!...
Great service. Professional and customer focused. Immediately ID’d my issue and we’re able to get it resolved within an hour and on the weekend.
Great Dealership, Great folks. Top notch. High caliber. Always enjoy the smiles as you enter. Makes you feel right at home. ⭐️⭐️⭐️⭐️⭐️
Great staff, explained everything and was one of the smoothest transactions I have ever had. Will definately be in touch the next time I’m in the market.
From the first person to the last it was a great experience! Would Recommend anyone!
Even being very busy, Service department does good in getting cars repaired in timely manner
Very easy to work with and fully explained what they were replacing on the vehicle.
Was very friendly and got my issues taken care quickly had my car waiting for me when I got back
Good service. Courteous to customers. Nice waiting areas but could use some vending machines. I always take my truck there for routine service.
We have bought cars there since 2010 we live in texarkana but we make the drive there instead of buying in our town. I feel we are treated better at this dealership.
Hebert’s is a great place to buy your car from! Wonderful salesmen and service department. I trust buying my car from as well as them taking care of it too. Cade Johnson was very helpful in getting me into a service dept appointment due to recalls. Both Chuck, Nick and he all do great jobs!
I will never go to another dealership! Unless Cade Johnson moves to another one, he made everything so easy for me and less stressful! He knew exactly what I wanted and had it waiting for me when I got there. 100/100 recommend Hebert’s and Cade Johnson.
Good dealership that I do trust to bring my truck in for all service needs
Hebert's Town and Country Chrysler Dodge Jeep RAM is a very courteous and pleasant with the customers. All staff that I interacted with conducted themselves in a rather professional manner and that was pleasing to experience. The only critique I have is possibly installing a vending area for those who come in to get their car serviced.
Always pleased!!!
Rodney did a great job and listen to the things that I wanted in my vehicle. Experience was great, and he actually delivered.
Preston quickly set up my service and kept me updated. It was a pleasant experience.
Great service great people.. Though.The wheel alignment needs some adjustment it pulls me to the left on 65 miles on highway. If possible bring it and check please The tires looks great. Over all 5 star.
Very clean and nice facility. Very friendly and knowledgeable people working there. The salesman, Don, I dealt with really worked to keep the sales process going in a timely manner
These folks really Worked magic, getting my truck towed in from a remote location, repaired, and back to me. Not only were they respectful and punctual, but also ”surprised” me with an inspection, oil change, and topped off fluids. That’s just a small part of why my family continues our 40+ year relationship with the Hebert Family of dealerships!
I do not like to have to count how many words I use. This part should be able to SKIP
Nate, Preston a Justin are the best. Will recommend them as my picks to come see in service
Heberts Town & Country are the best! They have always given me the best service. I would highly recommend this dealership to anyone who wants fast and friendly service; and, they make sure that your vehicle is safel to be driven on the highways. Thank you Heberts Town & Country!!
Great and honest service. Thought I had an oil leak and Preston in service checked it out. No problem and now gives me peace of mine that my Wrangler is in top notch running condition. Also Kem in the body shop did a great job of repainting my hood. Looks like new! Thanks again.
Nate was Amazing and very helpful. Did everything in his powers to accommodate he and assure d me my Car was in good gands
First class all the way with our best interest always put first. Thank you Roy!!
Great service. Comfortable atmosphere and I don’t know why I have to write 15 words. This part I HATE!!!
My service at Hebert's was outstanding. I will absolutely use this dealership for service and alao my next vehicle purchase.
Fast friendly service. Took care of my issue very quickly which was a huge help for my business.
Easy and smoothe!! I buy all my trucks from Hebert’s town and country!! Thank you!!
Always had excellent service at Hebert’s. Jere Merritt is my favorite salesman and so easy to work with when buying a vehicle.
It was an excellent experience. Got in and out with no trouble and no appointment.
