Customer Testimonials
Good experience and good deal on my 25 grand Cherokee. They also gave me a good trade on my old gladiator
Nice people little push when you so you don’t want a warranty on a vehicle
They were really helpful in ensuring that I was able to get the car I wanted. Super nice staff.
Everything went very smooth from the time we walked through the door until the time we left the dealership with my new Jeep!! Financing was easy and smooth as well as the paperwork!
Biscuit is the best. He knows this vehicle is my livelihood and tries his best to get it to me as fast as possible
I have gotten my last four vehicles from Herbert’s and consistently a good experience. Definitely would recommend.
Great service in a timely manner. I did not make an appointment and was in and out in no time.
Nick in service has been taking care me with 2014 Longhorn my 2019 and now my 2024 Laramie he is the reason I buy ac d service my truck there he has always given me outstanding service as long as he is there I will be a customer.
My experience was wonderful great staffing. They made my tough situation and easy process. Just and outstanding customer service
Very costumer friendly and honest. Every person we encountered was knowledgeable and helpful. Made the car buying experience easy.
Great dealership DeMarlon White was great to work with and the dealership was great also
The people at this dealership, are absolutely friendly and they made the process of purchasing a vehicle from them easy.
Deal started on line the night before. Arrived at dealership on schedule. David provided excellent service. Entire team was great.
I brought my 2023 Grand Cherokee in on May 14th 2025 to get the oil changed and it literally took them seconds in my book to finish my vehicle, it was done in 1 hour and I was very pleased with the staff that worked that day!
I could not have have asked for a better car experience purchase. I took my Renegade in for the auto butler and went home driving my beautiful new red Compass. Everything was great. I was not there all day like at other dealerships. My salesman,Marlin, was great. The guy I signed the papers with , I think his name was Robert, had me out of there in no time. Everyone, and I mean everyone was very polite and friendly. Thank you Hebert's for a totally awesome.
They were very helpful and kind. Someone came out fast when I was looking at the trucks.
Have always had the best experience at this dealership definitely will not be going anywhere else from now on!
Great service as well customer service. Friendly and courteous staff. Will recommend anyone to this dealership.
We had our first oil change for our new Jeep Cherokee and the service was professional, quick and friendly.
The dealer greeted me and my husband as soon as we got out the car which is a plus and shows great customer service. Dealer was very honest and forthcoming with information. Dealer work very hard to make sure we left happy customer. Great experience and will definitely recommend family and friends.
Service was awesome and they were able to do everything I need after car butler service so I didn't have to make two trips
Service was went good A recall was dealt with no problem Friendly staff we’ll be back
Everything was great. Service was exceptional. Technicians made sure I understood everything they were talking about.
Everyone was nice and explained matter thoroughly. I left feeling like I had a say in the matter, and that I didn’t get screwed over. Most positive experience I’ve had with a dealership in my life.
Very nice staff and very efficient with getting everything together on my trade in and purchase of my new ride.
Easy to deal with and upfront on the deal. The truck was ready for me and additions and modifications were easy. Great Experience!
Herbert’s was a great experience and I would recommend anybody to go check them out. They will help with all your needs.
I felt valued as a customer. I felt my vehicle was properly cared for. Communication to me about my vehicle was excellent
Best Experience at a dealership ever! Joshua Manuel listened to our situation and gave us advice about the car buying process that allow us to make an informed decision. Quick, efficient, informative. All the employees go out of their way to make you feel welcomed. Thank you!
Hebert’s Town & Country took care of all my car needs in a proficient & timely manner. Highly recommend!
They make you feel like family!! They always think about what you need, and what’s good for you and your family to drive. I’ll never go anywhere else but there to buy a car!! Friendly staff and amazing service! Even getting an oil change there is a great experience!! I love these guys!!
Employees were all very friendly. They listened to us and answered our questions. They made us feel comfortable during the buying process.
Great experience in and out quickly. All needs met efficiently and accurately. Cade was very quick about the car buying process.
Jeremy Tate and Mike Tucker were awesome to work with. Highly recommend them. #APlusService #RamTrucks
Good friendly service. They communicated with me during every step of the process. This 15 word minimum is dumb tho.
Cade (sells) and Krystal was amazing they both handled everything very professionally and QUICKLY! From finding the perfect vehicle to paper work and out the front door I would highly recommend these guys! So much that we are buying truck #2 in less than 24 hours!
Service was performed quickly and accurately. The service personnel were polite and knowledgeable and the technicians did a great job.
Courteous and respectful service. Staff listened to me and followed directions. Ms. Ebarb was great in pick up and drop off.
Great service and xo.passionate sales people. Modern facility that was very clean Highly recommend
We couldn’t have been treated any better! Jere Merritt was awesome - very thorough in explaining everything we needed to know to drive my new Grand Cherokee off the lot! He made it a fun experience even as stressful as car buying can be! I know I can come back with any questions! The other employees who assisted were equally as helpful!! Great experience!
If you’re looking for a new vehicle, this is the place to go. They work with you and are very friendly.
Great service and quick with the sale. Even got me lunch on Saturday. Jeremy Tate best salesman.
Nice clean friendly dealership, everyone was welcoming & the service was excellent - from the minute we pulled on the lot until we signed papers. We were in & out on less than 2.5 hours
Dalton was great and was able to get me the vehicle I wanted for the price I wanted, to my surprise!
Lauren did a great job of making sure my visit was seamless. Service was prompt
Very determined and helpful. Great salesman. Dealership is very clean and courteous employees. Highly recommend
It was quick and easy to drop my car off. They got to it when they said they would. Vehicle work was covered under warranty which was a bonus. Techs were knowledgeable and service writer was friendly.
Appt was at 12:15 but arrived a 12:00. Service was done by 12:30! Love the quick turnaround
Every person that we dealt with was very professional and worked hard to make our experience great!
This dealership was knowledgeable and helped answered all of our questions. They helped make us feel comfortable buying our car and didn’t pressure us at all. Would highly recommend
My family and I are enjoying the new Jeep Gladiator Nighthawk. Drives and handles good.
Hebert's goes out of their way to treat you like family. Everyone is friendly and helpful!
Very accommodating staff. I appreciate Lauren for going the extra mile and making sure that I'll get my car in time. Thanks!
Very nice and knowledgeable staff. They answered all of my questions and helped me a lot.
Every time I visit the dealership, they are professional, helpful, and take care of me like I’m their top customer, especially the service manager and his service team
Always professional in any matter. Takes the time to explain my needs and the cost
Derek is an amazing salesman! The staff was so helpful and awesome! Thank you all!
David was easy to work with, got us what we wanted. Buying a vehicle remotely is always nerve-wracking but, the Herbert's team made it work smoothly.
My experience in the service department was outstanding. They got me in and out on a busy Saturday morning, and I was very pleased with their customer service.
We had an appointment at 8am and our Jeep went in within 5 minutes which we appreciate. All work was done in a professional manner. Good work.
Everything went smoothly. Josh, my salesperson was helpful and fast. We were done just over an hour
Good customer service. Fast service. Clean and neat. Good caring technician, Kyle. Positive environment and prices.
Heberts goes above and beyond in customer service! Beau Hebert has always taken care of my truck needs
Chuck and his team in the service department were very professional, efficient and kind. The service work was done quickly.
I couldn't get the Uconnect maps to update, took my truck to Hebert town and country service department, Nate told me the radio was not working and had to replace it with a new one, Nate had the tech replace it, called me when the work was done and told me I can come get you the truck, the work looks great and I appreciate the way it was handled in a professional manner.
Every time I need Herbert town and country to help with vehicle maintenance they always do a great job.
Very quick service with no extra charges was able to walk in without an appointment! Awesome......
They were very friendly, prompt with scheduling, as well as the service provided. Great experience all around.
Chuck, the Service Manager, runs a great program. The text messaging which keeps you apprised of the progress is very helpful. Clean, organized, helpful and on time!
John was great to handle my car buying process Paperwork was easy to do & I love my new 2025 Jeep Grand Cherokee Limited
Everyone was very courteous & considerate of my time. If the service is that good & courteous I will recommend everyone I hear of needing a vehicle .
Great to work with and made buying very easy. Would definitely recommend working with this group.
I had another great buying experience on my second RAM 1500 and have always had a good service experience when needing regular maintenance. I am very pleased with Jeremy Tate and the team at Heberts.
Your people did a wonderful job. The only minus I have is the costs of your 3 oil change package. It used to be a $100 for three now it's $250 for three that is outrageous.
David Rivas is an excellent employee. He made my experience easy and pleasant. Great job thx
IT a Great Car Dealership with Great Customer service and Great Car sale person and Great Car’s
Friendly and courteous, got my truck back on the road again in no time . Thanks !
Nice friendly staff that are very attentive to your needs and wants. Awesome place to deal with.
There is a great selection, our salesman “Josh” and finance person “Krystal” were great and the process was not stressful at all, it was easy and enjoyable!
Pleasure to work with. No hassle dealer. Went out of their way to get the job done from the first offer to delivery.
Dalton did an excellent job in helping me find my new car and dealing with me and everything I had going on. I was able to do most of the buying process over the phone and was in & out quickly.
Everyone has cheerfully treated us with respect from sales to service. Its a pleasure doing business with a deerskin like yours.
Fast and great device ,best customer experience and this is my 2nd truck in 4 years from this dealer
Dealership was clean and salesman. Jeremy was very knowledgeable. Also other staff members made sure we were helped as well.
We had an AWESOME experience purchasing our new 2024 Wagoneer. The team couldn’t have been more accommodating and we love the car so much!
Love the staff and long term client. It says alot about a family operated new car store!!
Highly recommend! It was a great and painless experience. I was in and out in less than 4 hours when buying a new vehicle.
Don Williams was professional, courteous and very knowledgeable! He and everyone at Herbert’s made our car buying experience very pleasant! I’ll definitely buy again from Herbert’s dealership!
I’ve been happy with Hebert’s service department. For my convenience, they took care of a recall issue at the same time as regular maintenance. The shuttle service is also phenomenal!
I recently had my vehicle serviced at Hebert’s Town and Country Chrysler Dodge Jeep Ram. The staff was consistently friendly and professional, and all the repairs were completed to my satisfaction. However, I left feeling disappointed by the extended repair time of five weeks (partly due to insurance delays). As a family of six with only one vehicle, we incurred rental costs that surpassed the actual repair expenses, and we were never offered a replacement vehicle by the dealership. I understand that the service department is busy, but clearer communication and a bit more consideration for customers’ circumstances would ... Read More DealerRater - Jan 25, 2025
Good service department. It takes too long to get an appointment. Too many steps if you need more than an oil change.
This dealership delivers great service and the staff is always polite, helpful and friendly. I’ve done business with Hebert’s for many years and always recommend them.
Chuck made sure that my vehicle was taken care of properly. We have been using Hebert's for several years now and are happy.
Wonderful experience! Professional team and quick to respond with a great attitude. Our new truck buying experience was the awesome! Simple, quick, and best of all hassle free. We told the salesman what we wanted he sent us pictures, we chose the truck and bought it the next day. Thank you everyone at Herbert’s!
Mr. Larry was very helpful and Mr.Tate also building was very clean and welcoming
Salesman Roy Graves and finance person Chrystal at Herbert’s are number 1 in our many years of doing business with Herbert’s .
Derek was very professional and took the extra effort to make sure that I was completely satisfied with the service I received while we worked on our deal.
Cade made this experience easy and pleasant compared to other dealership I had communicated with.
Day after Christmas I took a chance and swung by for them to look into fixing my folding mirrors on my Jeep for me. While they was looking my jeep over they noticed that the radiator seam was leaking, which was a blessing with the amount of traveling I do.
They were able to find the problem and repair the module for mirrors and install a new radiator within a week and got me going again before the new year.
Wonderful people and service.
We have bought multiple vehicles form them the past few years and their service is awesome.
... Read More DealerRater - Jan 10, 2025
Wonderful people to work with at Hebert’s Town and Country!! This is the second RAM bighorn I’ve purchased from this Outstanding dealership!
