Customer Testimonials

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Google Sep 27, 2023

Great people fast and easy to work with on the deal

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Google Sep 26, 2023

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DealerRater Sep 26, 2023

I always get my oil changes here and get quick service at a good price.

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Google Sep 26, 2023

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DealerRater Sep 26, 2023

Marcus was great...knowledgeable and courteous. Would shop there again. We were from out of state and they were very helpful in expediting the purchase.

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DealerRater Sep 24, 2023

Best dealings I’ve had with a dealership in years , we had already decided what we wanted when we got there and called the day before , the car we wanted was already serviced and clean when we got there and a better deal than we talk d about

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Google Sep 24, 2023

Rodney Singleton Jr , Mike, Rodney Sr Professional, friendly; great job!

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DealerRater Sep 21, 2023

They were very helpful in fixing my Ram at a faster timeframe than the other Ram dealerships they led me in a few minutes ruffly what was wrong and keep me informed of the progress will recommend this dealership

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DealerRater Sep 21, 2023

Excellent, Fast Service, Thoroughly serviced and completed. Friendly staff always waiting to be of service.

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Google Sep 21, 2023

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DealerRater Sep 20, 2023

The staff was knowledgeable and made me feel that my want and needs was important.

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Google Sep 20, 2023

Always pleased with service there.

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DealerRater Sep 19, 2023

Rating would have been 5 stars except for the long wait to diagnose the problem.

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DealerRater Sep 19, 2023

Easy to get our oil changed and tires rotated. Everything went smoothly and there were no problems.

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DealerRater Sep 18, 2023

They are awesome to work with. Thanks goes out to Jere Merritt @ Hebert’s Town & Country!

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DealerRater Sep 18, 2023

Tiffany was quick and efficient with all of our paperwork. She was quite clear with any extra details or necessary information while we completed signing. We thoroughly enjoyed our experience with the entire staff at Hebert's!

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DealerRater Sep 17, 2023

I was very pleased with the Dealership. As to the amount of harassment I got over the survey I already sent in. It does change my mind just a little bit.

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DealerRater Sep 17, 2023

Great customer service very nice people over all I had a great experience god bless

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DealerRater Sep 16, 2023

Jeremy Tate went above and beyond to ensure that I was satisfied as a customer.

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DealerRater Sep 16, 2023

Got my eco diesel back to running smoothly again after my clogged injectors and leaking hose. Thank you

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Google Sep 16, 2023

Our son's, Wilder and Ross, were following each other in their Jeep Cherokees', from Mississippi to Scottsdale, Arizona. As they passed through Shreveport, a metal rod impaled the radiator of Ross's jeep. They exited the interstate to access the situation. We determined that the vehicle needed immediate service and was not drivable. I decided to google Jeep dealerships in Shreveport. I then reached out to Hebert's Town and Country. I talked to a very kind lady in service who immediately insisted that her boss, Chuck Phipps, Service Manager, should get involved. Chuck took my family under his ...

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DealerRater Sep 15, 2023

We had an amazing experience with everyone there at the dealership… Love it . Everything we ask for was taking care of.

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DealerRater Sep 15, 2023

My stay was very pleasant, cool and accepted because of the heat, staff was very nice and informative. It didn't take long to change my oil even though I had no appointment. I was an out of town walk in. Very glad I choose this dealer to assist me with my Chrysler before I got back on the highway heading to California. Thank you for your assistance.

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DealerRater Sep 14, 2023

Nothing bad to say about Hebert's. Always great service. Sales Department and service dept.

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DealerRater Sep 14, 2023

As always great. Staff was very professional, friendly and courteous. My service was done as promised.

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Google Sep 14, 2023

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DealerRater Sep 13, 2023

Beyond expectations Professional,correct,friendly accurate on time good job,I love how they do

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Google Sep 13, 2023

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DealerRater Sep 10, 2023

Great service from the moment I entered the sales lot. Rodney Jr had Bravo Zulu handling .

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Google Sep 9, 2023

Anthony Thompson was a great salesman 👍👍

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DealerRater Sep 9, 2023

The service department is awesome. They always take great care of me and my awesome Jeep rubicon!!!

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DealerRater Sep 9, 2023

Great customer service. Jere was very helpful and got me in the car I wanted :). Service was fast and on point! No issues.

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DealerRater Sep 8, 2023

The work was done as promised, the staff was super helpful and answered all questions clearly. The work was completed as promised and cost was competitive. This is the third body repair done by the body shop for us and have always been very pleasant to work with

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DealerRater Sep 8, 2023

Service was absolutely awesome. So greatful to have bought my vehicle from here. Thanks for all hands on deck experience

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DealerRater Sep 8, 2023

Very pleasant and easy buying process. They delivered the truck to my home. The truck was clean and full tank of gas.

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DealerRater Sep 6, 2023

Helpful & attentive people work there & fresh coffee was provided. While I waited. I will return.

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Google Sep 6, 2023

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DealerRater Sep 6, 2023

Since Nate took over all of my maintenance & repair needs, my service experience has been first class.

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DealerRater Sep 2, 2023

Very helpful and knowledgeable staff. Everyone I encountered at the dealership was courteous, helpful and seemed as though they really enjoyed what they were doing and the services they were providing.

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DealerRater Sep 1, 2023

The service department was very attentive and helpful. I tried to get my oil change prior but they were booked for the day, I returned a few days later and they remembered me and worked me into the schedule. Great service

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DealerRater Sep 1, 2023

I have been doing business here for years, and have purcheced several trucks from Beau. This is a great locally owned and operated business!

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DealerRater Sep 1, 2023

Nice and friendly people. Didn’t feel like I was at dealership. My salesman Tony Thompson made me as if we were friends for 20 years. Daniel Royal detailed my truck perfect

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DealerRater Sep 1, 2023

Best prices around. Easy to deal with. Made trading and getting into a new truck hassle free

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DealerRater Aug 31, 2023

The people there are Very polite & do the job right. I highly recommend them to all my friends

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DealerRater Aug 31, 2023

Great costumer service. Staff was very nice. I will definitely be back in the future.

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Google Aug 31, 2023

We buy all of our vehicles from Hebert’s. Business and personal.our salesman David Revis is awesome!!

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Google Aug 31, 2023

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DealerRater Aug 30, 2023

Nate is very helpful and willing to assist. They’re definitely overwhelmed and be prepared for over a week to look at your vehicle, not the individuals fault in shop.

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DealerRater Aug 30, 2023

Marcus did an excellent job helping me purchase my new vehicle! Outstanding service! Would recommend to family.

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DealerRater Aug 29, 2023

Don Williams knew what to do to make sure I drove a car away tiday.

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DealerRater Aug 29, 2023

Great service. Great folks. I am very satisfied so far with all the work done

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Google Aug 29, 2023

Had the driver’s door lock actuator replaced. The service advisor,Lauren, and mechanic, Christian, we’re helpful and explained the process. Thanks!

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DealerRater Aug 26, 2023

Service was good, 22 yr old first day on job training showed good customer service also

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DealerRater Aug 26, 2023

Fast courteous service answered all my questions informed me on services I anticipate using soon

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DealerRater Aug 25, 2023

Hebert's Town and Country has the best service department. Always courteous, easy to communicate with and my jeep is repaired in a timely matter. Highly recommend!

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Google Aug 24, 2023

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DealerRater Aug 24, 2023

As soon as we drove up someone came out to help us an helped us get a deal

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DealerRater Aug 24, 2023

Although they are always very busy, and it feels like service takes longer than it should, they have been extremely pleasant and helpful and the job gets done right.

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Google Aug 23, 2023

It was a good experience

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DealerRater Aug 23, 2023

Excellent customer service representative! She was knowledgeable and did not pressure me for add ons. Such a difference from what I deal with at the Honda dealership with my other car.

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DealerRater Aug 22, 2023

Great Experience! Heberts made the Jeep buying process so easy. I will never go anywhere else!

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DealerRater Aug 22, 2023

Courteous staff and knowledgeable technicians clean and fresh facilities. Would recommend to anyone. Explanations of work done was very clear

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DealerRater Aug 22, 2023

Preston Evans in service was great and confirmed I did not have an oil leak as I had previously been told. Gave me piece of mind and confidence in my vintage Wrangler. Kem Smelser in the Body shop did and outstanding job on repainting my hood and coordinating with Preston in service. Thanks for the great service.

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DealerRater Aug 22, 2023

Great. The lady in service was great. Nice and talked with me on everything. Clean

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DealerRater Aug 21, 2023

Beau and Dalton made my experience so pleasurable everything was quick and easy. I love the truck they put me in. It has all the features that I need for my daily use.

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DealerRater Aug 21, 2023

Always Outstanding Customer Service, waiting area Always clean and neat, stocked with snacks, all Employees are Always polite and outspoken, I Love it!!!...

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DealerRater Aug 20, 2023

Great service. Professional and customer focused. Immediately ID’d my issue and we’re able to get it resolved within an hour and on the weekend.

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DealerRater Aug 20, 2023

Great Dealership, Great folks. Top notch. High caliber. Always enjoy the smiles as you enter. Makes you feel right at home. ⭐️⭐️⭐️⭐️⭐️

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DealerRater Aug 19, 2023

Great staff, explained everything and was one of the smoothest transactions I have ever had. Will definately be in touch the next time I’m in the market.

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Google Aug 19, 2023

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DealerRater Aug 18, 2023

From the first person to the last it was a great experience! Would Recommend anyone!

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DealerRater Aug 18, 2023

Even being very busy, Service department does good in getting cars repaired in timely manner

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DealerRater Aug 18, 2023

Very easy to work with and fully explained what they were replacing on the vehicle.

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DealerRater Aug 18, 2023

Was very friendly and got my issues taken care quickly had my car waiting for me when I got back

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DealerRater Aug 18, 2023

Good service. Courteous to customers. Nice waiting areas but could use some vending machines. I always take my truck there for routine service.

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DealerRater Aug 18, 2023

We have bought cars there since 2010 we live in texarkana but we make the drive there instead of buying in our town. I feel we are treated better at this dealership.

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DealerRater Aug 17, 2023

Hebert’s is a great place to buy your car from! Wonderful salesmen and service department. I trust buying my car from as well as them taking care of it too. Cade Johnson was very helpful in getting me into a service dept appointment due to recalls. Both Chuck, Nick and he all do great jobs!

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DealerRater Aug 17, 2023

I will never go to another dealership! Unless Cade Johnson moves to another one, he made everything so easy for me and less stressful! He knew exactly what I wanted and had it waiting for me when I got there. 100/100 recommend Hebert’s and Cade Johnson.

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DealerRater Aug 16, 2023

Good dealership that I do trust to bring my truck in for all service needs

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DealerRater Aug 15, 2023

Hebert's Town and Country Chrysler Dodge Jeep RAM is a very courteous and pleasant with the customers. All staff that I interacted with conducted themselves in a rather professional manner and that was pleasing to experience. The only critique I have is possibly installing a vending area for those who come in to get their car serviced.

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Google Aug 15, 2023

Always pleased!!!

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DealerRater Aug 14, 2023

Rodney did a great job and listen to the things that I wanted in my vehicle. Experience was great, and he actually delivered.

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DealerRater Aug 14, 2023

Preston quickly set up my service and kept me updated. It was a pleasant experience.

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DealerRater Aug 14, 2023

Great service great people.. Though.The wheel alignment needs some adjustment it pulls me to the left on 65 miles on highway. If possible bring it and check please The tires looks great. Over all 5 star.

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DealerRater Aug 13, 2023

Very clean and nice facility. Very friendly and knowledgeable people working there. The salesman, Don, I dealt with really worked to keep the sales process going in a timely manner

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DealerRater Aug 13, 2023

These folks really Worked magic, getting my truck towed in from a remote location, repaired, and back to me. Not only were they respectful and punctual, but also ”surprised” me with an inspection, oil change, and topped off fluids. That’s just a small part of why my family continues our 40+ year relationship with the Hebert Family of dealerships!

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DealerRater Aug 12, 2023

I do not like to have to count how many words I use. This part should be able to SKIP

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Google Aug 12, 2023

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DealerRater Aug 12, 2023

Nate, Preston a Justin are the best. Will recommend them as my picks to come see in service

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DealerRater Aug 12, 2023

Heberts Town & Country are the best! They have always given me the best service. I would highly recommend this dealership to anyone who wants fast and friendly service; and, they make sure that your vehicle is safel to be driven on the highways. Thank you Heberts Town & Country!!

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Google Aug 12, 2023

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DealerRater Aug 11, 2023

Great and honest service. Thought I had an oil leak and Preston in service checked it out. No problem and now gives me peace of mine that my Wrangler is in top notch running condition. Also Kem in the body shop did a great job of repainting my hood. Looks like new! Thanks again.

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DealerRater Aug 11, 2023

Nate was Amazing and very helpful. Did everything in his powers to accommodate he and assure d me my Car was in good gands

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DealerRater Aug 11, 2023

First class all the way with our best interest always put first. Thank you Roy!!

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DealerRater Aug 11, 2023

Great service. Comfortable atmosphere and I don’t know why I have to write 15 words. This part I HATE!!!

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DealerRater Aug 11, 2023

My service at Hebert's was outstanding. I will absolutely use this dealership for service and alao my next vehicle purchase.

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Google Aug 11, 2023

Fast friendly service. Took care of my issue very quickly which was a huge help for my business.

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DealerRater Aug 11, 2023

Easy and smoothe!! I buy all my trucks from Hebert’s town and country!! Thank you!!

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DealerRater Aug 11, 2023

Always had excellent service at Hebert’s. Jere Merritt is my favorite salesman and so easy to work with when buying a vehicle.

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DealerRater Aug 11, 2023

It was an excellent experience. Got in and out with no trouble and no appointment.

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