DealerRater Dealer of the Year Awards

At Hebert’s Town & Country, we take pride in knowing that we are here to serve our community to the best of our abilities. In doing so, we’ve been able to not only serve the people of Shreveport in a fair, honest, and value-leading manner, but we’ve been able to win some awards in the process! 

DealerRater is a website where you can read about car dealership reviews, car recalls, and helpful consumer information about dealerships written by real people like you. Just as with anything in life, it’s important to celebrate your wins! We wouldn’t have been able to earn any of these awards without you, our treasured customers. So for that, we thank you from the bottom of our hearts. Read more below to see how we were able to win these awards and what it took for us to this level of appreciation.

Here is how DealerRater allows a dealership to win the “Dealer of the Year Award:”

“DealerRater’s Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers’ online reviews posted on DealerRater.

“The Dealer of the Year Awards will be given to car dealerships that have the highest PowerScore™ in their brand category, both at national and state/provincial levels.

“Each dealership’s PowerScore will be calculated using a Bayesian algorithm that considers the dealership’s average DealerRater star rating as well as the total number of reviews written about the dealership during that calendar year.

“To be considered for the Dealer of the Year Awards a dealership must have:

• Minimum of 25 reviews on DealerRater for the calendar year
• Average minimum star rating of 4.0 on DealerRater, with 5.0 as the highest possible rating
• At least one review on DealerRater per quarter during the calendar year
• Must not have been blacklisted within the calendar year”

It is also possible to win a Consumer Satisfaction Award (spoiler alert: we did!). In order to win this award the dealership must:

“Represent an expansion of our annual recognition program for top car dealerships in the U.S. and Canada. The program is intended to complement our annual Dealer of the Year Award.

“Consumer Satisfaction Award recipients must meet the same requirements as the Dealer of the Year program as described above. The Consumer Satisfaction Awards are given to the following:

• Top 10% U.S. franchise dealers based on their PowerScore
• Top U.S. used car dealerships based on their PowerScore
• Top Canadian car dealerships based on their PowerScore
• Current Dealer of the Year Award recipients are also eligible to receive the Consumer Satisfaction Award.”

We were able to not only win ONE award, but we have received 29 of these awards over the years! Here is a list of all we have been awarded:

• Consumer Satisfaction Award in 2016, 2017, 2018, 2019, 2020, and 2021
• Chrysler Dealer of the Year in Louisiana:  2016, 2017, 2018, 2019, and 2020
• Dodge Dealer of the Year in Louisiana:  2016, 2017, 2018, 2019, 2020, and 2021
• Jeep Dealer of the Year in Louisiana:  2016, 2017, 2018, 2019, 2020, and 2021
• Ram Dealer of the Year in Louisiana: 2016, 2017, 2018, 2019, 2020, and 2021 

Have you been pleased with the service received from us over the years? Consider writing us a review! We truly appreciate our customers’ loyalty to our dealership and if it wasn’t for our incredible staff, we wouldn’t be able to serve our customers so well. Cheers to a job well done!